mjl999 Privacy Policy
Last Updated: January 2025 — Applicable to users in Bangladesh.
Your Data, Our Responsibility
Below is a detailed explanation of how the information you provide during registration and use of the mjl999 platform is managed.
What Information We Collect
When you create an account at mjl999, your name, mobile number, email address, and date of birth are collected. This information is necessary for identity verification and account security. During payment processing, transaction details and payment method information are securely stored. Technical information such as your device type, browser, and IP address is also automatically collected while you use the platform. This information is used to improve platform quality and ensure security. We only collect information that is genuinely necessary to provide our services.
How Your Information Is Used
Collected information is primarily used to manage your account, confirm transactions, and provide customer support. Data is analyzed to ensure platform security and prevent fraud. Necessary information may be provided to regulatory authorities to comply with applicable laws in Bangladesh. Your contact information may be used to inform you about new services, offers, or important updates. You can opt out of promotional messages at any time. We do not sell or rent your information to any third parties.
Who Your Information Is Shared With
Mjl999 never shares your personal information with unauthorized third parties. Only the necessary transaction information is exchanged with trusted payment gateway partners for payment processing. These partners also operate under strict confidentiality agreements and cannot disclose the information elsewhere. Information may be provided to relevant authorities in the case of a court order or legal obligation. Users will be notified in advance in the event of a business merger or acquisition. Our goal is always to protect the privacy of your information.
Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your login state. Session cookies are deleted when the browser is closed, while persistent cookies save your preferences. You can disable cookies at any time through your browser settings, though this may limit certain features. Analytical cookies are used to generate platform usage statistics that help improve service quality. We do not use any harmful tracking or third-party advertising cookies.
Our Steps to Protect Your Data
To protect your data, mjl999 uses industry-standard SSL encryption and secure server infrastructure. Sensitive information such as passwords is never stored in plain text — it is kept using strong hashing methods. Regular security audits are conducted to prevent unauthorized access to our systems. Only authorized personnel can access a defined scope of data for necessary work purposes. In the event of a data breach, we are committed to promptly notifying affected users. We continuously update and strengthen our security measures.
Your Rights & Controls
You can view and update the information stored in your account at any time. You have the right to request correction or deletion of your data, and we are obligated to respond within a specified timeframe. If you wish to permanently close your account, contact support — all data will be deleted except where legally required. You can request a copy of your data in a portable format. If you no longer wish to receive promotional emails or messages, you can opt out by contacting us. We place the highest importance on users' right to privacy.
How Long Your Information Is Kept
Necessary information is retained for as long as your account is active. Even after account closure, certain data may be kept for a specified period for legal, regulatory, or dispute resolution purposes. Financial transaction records are retained for the period required under Bangladesh's financial regulations. Once the defined retention period expires, data is securely deleted. We do not retain unnecessary data — the principle of data minimization is a core part of our policy. If you have any questions about this, feel free to ask our support team.
Policy Change Notifications
We may update this privacy policy from time to time. You will be notified in advance of any significant changes via your registered email or SMS. The date of the revised policy will be noted at the top of this page. Continued use of the platform after changes are made will be considered your acceptance of the new policy. We recommend that you visit this page regularly. Maintaining transparency and trustworthiness is our long-term commitment.
Contact Us
For any questions, requests, or complaints regarding the privacy policy, please contact our dedicated support team. We typically respond to your request within 3 business days. Please use your registered email or phone number when contacting us to verify your identity. Support email: [email protected] — you can write to us directly at this address. If you have further questions, you can also visit our FAQ page, where answers to common questions are compiled. Your privacy is our priority.
FAQ
The most frequently asked questions about privacy.