Data Security

mjl999 Privacy Policy

Last Updated: January 2025 — Applicable to users in Bangladesh.

Encrypted Data Storage Personal Information Protected No Sale of Data to Third Parties Mobile-First Security SSL Secured Connection Cookie Control Is in Your Hands Right to Account Deletion Encrypted Data Storage Personal Information Protected No Sale of Data to Third Parties Mobile-First Security SSL Secured Connection Cookie Control Is in Your Hands Right to Account Deletion

Your Data, Our Responsibility

Below is a detailed explanation of how the information you provide during registration and use of the mjl999 platform is managed.

What Information We Collect

When you create an account at mjl999, your name, mobile number, email address, and date of birth are collected. This information is necessary for identity verification and account security. During payment processing, transaction details and payment method information are securely stored. Technical information such as your device type, browser, and IP address is also automatically collected while you use the platform. This information is used to improve platform quality and ensure security. We only collect information that is genuinely necessary to provide our services.

How Your Information Is Used

Collected information is primarily used to manage your account, confirm transactions, and provide customer support. Data is analyzed to ensure platform security and prevent fraud. Necessary information may be provided to regulatory authorities to comply with applicable laws in Bangladesh. Your contact information may be used to inform you about new services, offers, or important updates. You can opt out of promotional messages at any time. We do not sell or rent your information to any third parties.

Who Your Information Is Shared With

Mjl999 never shares your personal information with unauthorized third parties. Only the necessary transaction information is exchanged with trusted payment gateway partners for payment processing. These partners also operate under strict confidentiality agreements and cannot disclose the information elsewhere. Information may be provided to relevant authorities in the case of a court order or legal obligation. Users will be notified in advance in the event of a business merger or acquisition. Our goal is always to protect the privacy of your information.

Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help remember your login state. Session cookies are deleted when the browser is closed, while persistent cookies save your preferences. You can disable cookies at any time through your browser settings, though this may limit certain features. Analytical cookies are used to generate platform usage statistics that help improve service quality. We do not use any harmful tracking or third-party advertising cookies.

Our Steps to Protect Your Data

To protect your data, mjl999 uses industry-standard SSL encryption and secure server infrastructure. Sensitive information such as passwords is never stored in plain text — it is kept using strong hashing methods. Regular security audits are conducted to prevent unauthorized access to our systems. Only authorized personnel can access a defined scope of data for necessary work purposes. In the event of a data breach, we are committed to promptly notifying affected users. We continuously update and strengthen our security measures.

Your Rights & Controls

You can view and update the information stored in your account at any time. You have the right to request correction or deletion of your data, and we are obligated to respond within a specified timeframe. If you wish to permanently close your account, contact support — all data will be deleted except where legally required. You can request a copy of your data in a portable format. If you no longer wish to receive promotional emails or messages, you can opt out by contacting us. We place the highest importance on users' right to privacy.

How Long Your Information Is Kept

Necessary information is retained for as long as your account is active. Even after account closure, certain data may be kept for a specified period for legal, regulatory, or dispute resolution purposes. Financial transaction records are retained for the period required under Bangladesh's financial regulations. Once the defined retention period expires, data is securely deleted. We do not retain unnecessary data — the principle of data minimization is a core part of our policy. If you have any questions about this, feel free to ask our support team.

Policy Change Notifications

We may update this privacy policy from time to time. You will be notified in advance of any significant changes via your registered email or SMS. The date of the revised policy will be noted at the top of this page. Continued use of the platform after changes are made will be considered your acceptance of the new policy. We recommend that you visit this page regularly. Maintaining transparency and trustworthiness is our long-term commitment.

Contact Us

For any questions, requests, or complaints regarding the privacy policy, please contact our dedicated support team. We typically respond to your request within 3 business days. Please use your registered email or phone number when contacting us to verify your identity. Support email: [email protected] — you can write to us directly at this address. If you have further questions, you can also visit our FAQ page, where answers to common questions are compiled. Your privacy is our priority.

FAQ

The most frequently asked questions about privacy.

No, your password is never stored in plain readable form. We use strong cryptographic hashing methods that convert your password into an unreadable code. Even our own staff cannot see your password. For your security, please use a strong and unique password.

Our core server infrastructure operates in secure data centers. Limited data may be shared with international partners for specific services such as payment processing, but strict data protection agreements remain in place in those cases. Ensuring the security of your information at all times is our primary commitment.

Yes, you can request permanent closure of your account and deletion of your data. To do so, contact our support team and a defined process will be followed after your identity is verified. However, certain financial transaction records may need to be retained for a specified period due to legal or regulatory obligations. All other personal data will be permanently deleted. Account recovery will not be possible after data deletion, so please be certain before making the request.

If you notice any suspicious activity on your account, notify our support team immediately. We will quickly suspend the account temporarily and begin an investigation. In the meantime, change your password and update it anywhere else you may have used the same one. We recommend enabling two-factor authentication for added security. We are always here for you and will help resolve the issue as quickly as possible.

Have More Questions?

You can find more details on our FAQ page, or log in directly and contact support. mjl999 is always committed to being by your side.

English বাংলা